TERMS AND CONDITIONS

Terms of Sale

We invite you to review all the necessary information regarding the electronic transactions you make on this website.

VINOS SIERRA NORTE S.L. is committed to transparency and clarity in the commercial transactions carried out on this portal, ensuring a space that respects the rights of users and customers. Therefore, we recommend that you read these terms and conditions, as well as the terms applicable to the provision of services offered by VINOS SIERRA NORTE S.L., primarily related to the sale of wines, before purchasing any of the products available on this site.

These terms and conditions govern the relationship between VINOS SIERRA NORTE S.L. and the customers of the website shop@raicesibericas.com.

VINOS SIERRA NORTE S.L. reserves the right to modify or change these terms at any time. If the modifications constitute a substantial change in the terms, VINOS SIERRA NORTE S.L. will notify it by publishing an announcement on our website.

The services and/or products are only available to legal entities and individuals over the age of 18.

This website complies with the following regulations:

Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data.

Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights.

Seller Identification

In accordance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), we provide the following information:

Company name: VINOS SIERRA NORTE S.L.

VAT/NIF: B97495147

Email address: shop@raicesibericas.com

Registered address: Finca Calderón CV 450 Utiel-El Azagador km. 4,8 46390-Calderon (Requena)

Business activity: WINE TRADE, WINEMAKING, AND WINE AGEING

Website purpose: WINE SALES

Registered in the Mercantile Register of Valencia, Volume 8003, Book 5297, Page 176, Sheet V-101247

Characteristics of Offered Products

VINOS SIERRA NORTE S.L. offers a wide and varied selection of products. The products displayed on the website are wines made by VINOS SIERRA NORTE S.L..

How to Place an Order

To place an order, the customer must contact VINOS SIERRA NORTE S.L. and provide the necessary information required for purchasing the products available on this website. The information provided must be accurate, complete, and up to date at all times. Failure to do so constitutes a violation of the terms, which may result in the dissolution of the contract with VINOS SIERRA NORTE S.L.

From the moment of acceptance, the customer becomes a client of VINOS SIERRA NORTE S.L.

Orders must be placed following the steps indicated by VINOS SIERRA NORTE S.L., where you can choose the product and quantity you wish to purchase.

Discount Coupons

Discount coupons or codes may be for individual or shared use, cumulative or non-cumulative, and are subject to the validity dates specified.

VINOS SIERRA NORTE S.L. reserves the right to cancel any promotion for individual or collective clients if it considers that they are making abusive or inappropriate use of the discounts.

Order Validation

Once the purchase is made and payment is processed, VINOS SIERRA NORTE S.L. will send you an order confirmation by email.

This is the moment to check that everything is correct. If you disagree with the details in the confirmation, you may request a modification or cancellation of the order.

The validation of the order by the customer expressly implies knowledge and acceptance of these particular terms and conditions as part of the contract formation. Unless proven otherwise, the data registered by VINOS SIERRA NORTE S.L. constitutes proof of the transactions carried out between VINOS SIERRA NORTE S.L. and its customers.

If any modification or cancellation is required, communication must be made within 24 hours of order confirmation via email at shop@raicesibericas.com, as long as the order has not been shipped.

Prices and Payment Methods

The customer agrees to pay for the products ordered from VINOS SIERRA NORTE S.L. in the payment methods accepted by VINOS SIERRA NORTE S.L. and for any additional amounts (including taxes and charges for late payments, if applicable).

The prices applicable to each product are those indicated on the website at the time of the order, including, if applicable, VAT (Value Added Tax) for transactions within Spain. However, in accordance with Law 37/1992, of December 28, regulating this tax, the operation may be exempt or not subject to it depending on the buyer's country of residence and their status (business professional or individual). As a result, in some cases, the final price of the order may differ from the one displayed on the website.

VINOS SIERRA NORTE S.L. accepts the following payment methods:

By credit or debit card

We accept Visa, MasterCard, American Express, and Maestro cards.

You can make an immediate payment through our store's secure SSL payment gateway. If any cancellation or refund is necessary, the amount will be refunded to the same payment card. Personal and banking data will be protected in accordance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD) with total confidentiality.